A plumbing supply company in Long Island City called us last spring. Their reps were typing call notes into HubSpot by hand. They'd fallen three days behind. Nobody trusted the pipeline numbers anymore, not enough…
A logistics company in Long Island City spent four months building an AI chatbot. Nobody had bothered to ask customers if they even wanted one. Turns out they did. That wasn't the problem though. A…
The typical first-time use of AI involves selecting any readily available technology based on the results that come out on the top of a Google search. The user runs a few prompts, receives subpar responses,…
